Skip to content
🎉🎁$30 OFF on orders $199+, use code: ZEEE30 🎉🎁$5 OFF on orders $79+, use code: ZEEE5🎉🎁
🎉🎁$30 OFF on orders $199+, use code: ZEEE30 🎉🎁$5 OFF on orders $79+, use code: ZEEE5

Shipping Policy

Getting your goods to you safely and swiftly is of utmost importance to us. To ensure the secure delivery of orders to the correct recipients our carriers all require someone to sign for the consignments at the final destination. Please make sure filling correct recipient address information. DO NOT fill in a PO Boxes but having a street address to avoid a potential trip to the Post Office or the package unable to dispatched and cleared, etc.

Special Notice:

1.we not only support shipping to countries list on our site, you can visit our "shipping country page" to check. if  you can't find your country on our list. pls contact us by service@zeeebattery.com.

2.While most packages are delivered within in shipping time showing on our store(pls note it is business days). But in some instances, delays may have been experienced due to events beyond our control (such as weather or processing time in customs). Delivery times are not guaranteed.

3.After you place an order, we will process your order within 1-3 working days(don't include weekend). However, during holidays or unexpected surges in order volume, it may take longer for us to send your order.

 Free-Shipping Terms

zeeebattery.com ship items from the United States, Australia,Canada, Europe, UK Warehouse.Free shipping on orders over $59.

Shipping Weight

Shipping Fee

Order over $59

$0.00

0-0.3kg

$3.96

0.31-0.45kg  

$4.87

0.46-0.9kg

$7.44

0.91-1.35kg

$9.06

1.36-1.8kg

$10.67

1.81-2.25kg

$12.24

 

Lost Boxes

If you feel a box has been lost in transit please contact Zeee within 7 business days with the order or invoice number and a list of the missing items. A track and trace search will be undertaken and inquiries will be made with the corresponding freight company to try and locate the missing box.

 

Missing Parts or Faulty Dispatched

Should you receive merchandise that is missing a part or incorrectly dispatched please contact us. We will ensure that you are sent the part from our stock as appropriate.

 

Missing or Damaged Shipments

To avoid potential damaged or missing item disputes, you need to check the condition of the goods on arrival and ensure that all boxes in your order are present before signing for the parcel.

Please do not sign for boxes with exterior damage. This will immediately invalidate any insurance for ‘Damaged Goods’ and immediately becomes the customer's property in its signed condition. If the box has been delivered without the driver obtaining your signature, contact the carrier before opening the package. The carrier will need to inspect the box and verify any damage before a refund or replacement can occur.

General Return Policy

If a package has been damaged in shipping and it is apparent when the package arrives at your door, please REFUSE the delivery. If you have already accepted a package and then discover that it has been damaged, contact us immediately. If possible please take photos of the damaged packages. If we are to put a claim into our freight company a photo provides fairly conclusive proof of where the fault lies. Be sure to save all paperwork and packing material with the damaged goods as the carrier may wish to inspect the consignment before processing the claim. Please do not return ‘damaged in transit’ merchandise yourself. Please contact us and we will make arrangements for the collection of the damaged goods, and, organize replacement product to be shipped to you. Returning the goods yourself could also jeopardize your claim and keep you from receiving credit for the return.

All inquiries and claims for goods should be submitted within 20 working days. If the goods are overdue, the carrier company will not accept them.